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Community Bookings

A one-stop shop to make bookings easier for your customers

Get the most out of your facilities and services with a comprehensive self-service booking solution.

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Instant access to your facilities and services

All your facilities and services in one place

Community Bookings makes it easy for your customers to find and book facilities and services online, on any device, at any time.


Book immediately from a secure customer portal

To make, change or cancel a booking, update information or view transaction history, customers simply login to their account for access to an online bookings and payments menu.


Eliminate double bookings

Real-time availability of your facilities and services ensures customers are guaranteed their booking every time.

Booking form on a tablet

More bookings, less work

One system for everyone

Eliminate manual effort by managing all aspects of your facilities and services, bookings and payments in one powerful system.


Fees and charges calculated automatically

Fees and charges dynamically update based on factors like additional services and equipment. This provides visibility of all costs at the time of booking.


Seamless communications

At the end of the booking or change process, Community Bookings sends quotes, invoices, email confirmations, reminders and security access information to your customers, staff and contractors.

Payment form on a mobile

Transactions made simple

Fast and flexible payments

Customers can pay for bookings by credit card, internet banking, over-the-counter or on account.


Set up optional cancellation fees

Give your customers the freedom to make changes and cancellations to bookings, while maintaining usage policies and penalties.


Financial Management

Community Bookings manages financial transactions in accordance with standard accounting practices. All data is automatically transferred to your financial system to keep them up-to-date.

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Download our brochure

Pdf.png  Community Bookings Brochure

How does Community Bookings work?

1

Search for facilities & services

Customers easily search for a venue name, activity, location, date or any combination of these.
2

Make bookings and payments

Customers create a one-off or series of bookings and make payments to secure them.
3

Manage bookings

Through an admin portal, staff can view and make updates to bookings. Communications and documents are automatically sent to relevant parties.
4

Track and monitor bookings

Track and monitor the usage of your facilities and services with intuitive analytical reports.

Bookable council facilities and services include

Meeting Rooms

Recreation Centres

Community Centres

Shared Spaces & Facilities

Sports Grounds & Fields

Waste Management

Appointment for Services

Tour Places

 

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